This website supports 30 natural days of return without reason.
Return standard
When applying for a return, the clothing label shall not be cut off. It must be the original product that has not been worn or washed;
The original packaging of clothing shall be free from damage and pollution, and the price tag shall not be torn. The secondary sales status is not affected;
Commodity quality problems. When opening the package, the clothes found to be seriously stitched, deformed, unevenly dyed, obviously damaged, and greasy can be exchanged;
All-new. If the goods are worn, soiled, or damaged by anyone due to human errors, or the returned goods have obvious stains or smells, we will have the right not to return them. We will reserve the final decision on whether the goods have obvious stains or smells;
If the customer does not like the product and wants to return or replace it, we do not accept this situation. When accepting the return, we expect the customer to bear the mailing cost, and we do not charge the re-shelving cost of the product.
How do I cancel my order?
You can cancel the order within 30 minutes of placing the order. We will process your order cancellation request within 24 working hours. Your refund amount will be returned to the order account within 1-2 working days after the refund application is approved, depending on the payment method you used when placing the order.
Orders longer than 30 minutes will not be able to be canceled because they are already packed and cannot be found in the parcel pile.
Please contact us at: support@grfashionwear.com
Call: +(1)(305) 762-2044
Refund
Generally, 1-2 working days, depending on the payment method, contact us after the deadline.
What to do for a return or exchange:
Merchant reason: Users need to provide unpacking videos and product pictures. The merchant provides redelivery or refund, and the freight for redelivery shall be borne by the merchant.
Customer reason: If the customer does not like or want the product, we do not accept this situation. If the customer must return, then return postage is borne by the customer; There is no cost of goods re-shelf.
Return address
1798 NW 20th St unit 4, Miami, FL 33142, United States. If you need a return or exchange, you can contact customer service in advance. Please send the product together with the original package to our address, address: 1798 NW 20th St unit 4, Miami, FL 33142, United States. All returns or changes without prior notice will not be processed.
